Contact Us

Get Connected
 to our Care Team.

We are here for you 365 days a year. Give us a call or
fill out the caring consult form.

For NON-URGENT, general comments or questions, please submit the form below.

Someone from our team will get back to you during regular business hours (Monday – Friday 8:00 a.m. to
5:00 p.m. ET).

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Get In Touch With Us

Phone Number

330-555-1212

Email us

admin@zionscaregivers.com

Working Hours

Mon-Sat 09:00AM - 06:00PM

Frequently Asked Questions

You’ll typically need:
  1. • Proof of identity and residency
  2. • Medical or psychological evaluations
  3. • Income and insurance information
  4. • Any existing service plans or school records
Your SSA will guide you through the exact requirements based on the services you’re seeking.

Start by contacting your local County Board of Developmental Disabilities.
They will assign a Service and Support Administrator (SSA) to assess eligibility and guide you through the application process for services like the Individual Options (IO), Level One, or SELF waivers. You can also learn more on DODD’s Waiver Services page.

An SSA is your primary point of contact at the County Board. They help coordinate services, develop your OhioISP, and ensure your needs are met. You can request an SSA by contacting your local County Board of Developmental Disabilities.
HPC is a waiver service that helps individuals with developmental disabilities perform daily living activities such as bathing, dressing, meal preparation, and community participation. It is available through the Individual Options (IO), Level One, and SELF waivers. Eligibility is determined through an assessment by the individual’s SSA.

Ohio DODD offers two main types of transportation:

  1. • Transportation for accessing waiver services and community activities.
  2. • Non-Medical Transportation (NMT) for travel to employment, day services, volunteer work, and education programs.

Both services are available under the IO, Level One, and SELF waivers.

The Ohio Individual Service Plan (OhioISP) is a standardized planning tool used statewide to document a person’s goals, services, and supports. It ensures consistency and clarity across providers and counties. If you’re receiving services, your SSA will work with you to develop and update your OhioISP regularly.

Yes, children with developmental disabilities may qualify for early intervention services, family support, and Medicaid waivers. Eligibility is based on age, diagnosis, and functional needs. Contact your County Board for a developmental evaluation.

Stories From Our Community

The best proof of our work comes from
the people we support every day

Trusted, Compassionate Support
Testimonial Rating

As a case manager, I’ve referred several individuals to Zions CareGivers, and the feedback has been overwhelmingly positive. Their team is responsive, well-trained, and deeply committed to the values we uphold at Ohio DODD. They make collaboration easy and always prioritize the well-being and dignity of the people they serve. It’s reassuring to know there’s a provider I can trust to deliver high-quality, compassionate care.

SSA
SSA
Ohio
Empowering Independence
Testimonial Rating

Zions CareGivers has been a true partner in helping our son live a more independent and fulfilling life. Their staff understands the unique needs of individuals with developmental disabilities and always treats our family with respect and compassion. Thanks to their support, our son now participates in community activities and has even started volunteering at a local shelter. We’re so grateful for their dedication and the difference they’ve made in our lives.

The Sly Family, Akron
The Sly Family, Akron
OH
Person-Centered Excellence
Testimonial Rating

What sets Zions CareGivers apart is their commitment to person-centered care. They took the time to really get to know my brother—his interests, his goals, and his challenges. The team created a support plan that truly reflects who he is, and they’ve helped him build skills and confidence every step of the way. We’ve worked with other providers, but none have matched the level of care and professionalism we’ve experienced here.

Marcel Rowe Guardian, Akron
Marcel Rowe Guardian, Akron
OH

Why Families Trust Us

Compassionate Care​

Every client is treated with dignity, respect, and kindness. Our caregivers go beyond tasks to build genuine connections.

Personalized Support

We understand that every individual’s needs are unique. That’s why we create tailored care for a 24/7 support.

Experienced Team

Our staff are carefully selected and professionally trained to provide safe, reliable, and high-quality care.

Supportive Environment

From in-home care to shared housing facilities, we ensure comfort, safety, and a sense of belonging in every setting.